Customer reviews

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Customer reviews

What our guests say

"Excellent"

Celebrated our 30th anniversary here and as requested had a bottle of Prosecco waiting for us. The excellent staff went above and beyond and included some chocolate covered strawberries and thoughtful card to wish us well. Room was clean and comfortable, bathroom large and modern. We came from America and would recommend this hotel 100%. Close to city center with bars and restaurants close by. They even have their own great restaurant and bat on site.

Hotel response

Dear Mr and Mrs Schmiegel, Thank you for taking the time to review your stay at HYDE Hotel. I’m delighted to hear that you enjoyed celebrating your 30th anniversary here. It’s fantastic to know our staff went above any beyond to make the occasion special for you. I'm delighted to here that you got to experience the very popular HYDE Bar while you were here. Thank you for your kind words and we hope to welcome you back to HYDE Hotel soon! Kind regards, Chloe
Thomas Schmiegel
5-Jun-2022

"Excellent"

"Excellent"

We are only so happy to compliment and thank the staff for helping us when my husband needed a medical consult and we needed to change reservations and needed food brought up to our room. Super lovely people. The Suttons USA

Hotel response

Dear Mr/Mrs Sutton, Thank you for taking the time to review your stay at HYDE Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. We hope that you are feeling better and got to enjoy the rest of your time in Ireland! Thank you for your kind words and we hope to welcome you back to HYDE Hotel soon! Kind regards, Chloe
Edward Sutton
27-May-2022

"Excellent"

"Excellent"

Perfect stay in Galway. Great location to train and bus station along with the Latin Quarter.

Hotel response

Dear Renelle, Thank you for taking the time to review your stay here at HYDE Hotel. I’m delighted to hear that you enjoyed your time here. It’s fantastic to hear that our excellent location met your expectations. Thank you for your kind words and we hope to welcome you back to HYDE Hotel soon! Kind regards, Chloe
Hotel guest
22-May-2022

"Excellent"

"Very good"

Had a short but pleasant stay at the Hyde Hotel in Galway. Excellent location. Would recommend to others.

Hotel response

Dear Kenneth, Thank you for taking the time to review your stay at HYDE Hotel. I’m delighted to hear that you enjoyed your time here. It’s fantastic to know our location met your expectations. Thank you for your kind words and we hope to welcome you back to HYDE Hotel soon! Kind regards, Chloe
Hotel guest
21-May-2022

"Very good"

"Very good"

Staff was extremely pleasant and attentive. We loved the location!

Hotel response

Hi Lawrence, Thank you for taking the time to review your stay at HYDE Hotel. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations and that you enjoyed our close proximity to the city centre. Thank you for your kind words and we hope to welcome you back to HYDE Hotel soon! Kind Regards, Chloe
Hotel guest
17-May-2022

"Very good"

"Excellent"

Public parking is next door and convenient. The hotel offered a discount for the daily rate. Hotel restaurant was good. We ate dinner which was reasonably priced. The breakfast which was included was also good. Staff is friendly and helpful. Location is excellent.

Hotel response

Hi Kathy, Thank you for taking the time to review your stay at HYDE Hotel and Bar. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to HYDE Hotel soon! Kind Regards, Chloe
Hotel guest
7-May-2022

"Excellent"

"Excellent"

We had a great stay. Staff was friendly and helpful. Especially Victor at breakfast and John from housekeeping.

Hotel response

Hi Velimir, Thank you for taking the time to review your stay at HYDE Hotel. I’m delighted to hear that you enjoyed your time here. I will pass your kind words on to Victor and John, they are both valued members of our team and will be delighted with your feedback. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to HYDE Hotel soon! Kind Regards, Chloe
Hotel guest
29-Mar-2022

"Excellent"

"Excellent"

It was perfect love how the place is decorated and staff were lovely

Hotel response

Hi Sinead, Thank you for taking the time to review your stay at HYDE Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. I'm happy that you liked the décor here at HYDE, we are very proud of our recent renovations. Thank you for your kind words and we hope to welcome you back to HYDE Hotel soon! Kind Regards, Chloe
Hotel guest
11-Mar-2022

"Excellent"

"Excellent"

Lovely stay.Newly renovated , very tastefully decorated. Staff very friendly and helpful. Lovely food and cocktails in the bar! Will return!

Hotel response

Hi Rita, Thank you for taking the time to review your stay at HYDE Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. I'm happy to hear that you enjoyed our décor, we are very proud of our new renovations. It's great to hear that you enjoyed the food and cocktails in HYDE Bar. Thank you for your kind words and we look forward to welcoming you back to HYDE Hotel soon! Kind Regards, Chloe
Hotel guest
10-Mar-2022

"Excellent"

"Excellent"

The service during our stay was excellent, in particular Hazel was fantastic. The food was really good and the rooms were very nice and clean. Great location for a stay in galway city.

Hotel response

Hi Eimear, Thank you for taking the time to review your stay at HYDE Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words, I will pass them on to Hazel. We hope to welcome you back to HYDE Hotel soon! Kind Regards, Chloe
Hotel guest
9-Mar-2022

"Excellent"

"Excellent"

Had a very nice stay in this hotel. Room was spacious. Hotel very close to Eyre Square. Receptionist (I think her name was Chloe - apologies if not) was very friendly and helpful. We dined in the Hyde restaurant/bar. Food and service were great.

Hotel response

Hi Niamh, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. It's great to hear that you enjoyed our central location and your time in HYDE Bar. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Niamh Clarke
26-Jan-2022

"Excellent"

"Excellent"

The hotel staff were very friendly and welcoming, the room it’s self was very clean and had lots of space to put your belongings, as it was in town I thought it would be noisy but had a very good sleep, would definitely stay here again!

Hotel response

Hi, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here, in particular the newly renovated bedrooms and the close proximity to the city centre. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Hotel guest
26-Jan-2022

"Excellent"

"Excellent"

We really enjoyed our stay at Forster court hotel. The location of the hotel couldn’t have been any better, 2 min walk from eyre square. The hotel staff were extremely helpful and friendly. I couldn’t recommend it more to friends and family.

Hotel response

Hi Niamh, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Hotel guest
25-Jan-2022

"Excellent"

"Excellent"

Lovely stay excellent staff

Hotel response

Hi Hazel Majella, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Hazel majella Burke
12-Jan-2022

"Excellent"

"Excellent"

Lovely Hotel, extremely friendly staff and very helpful. Absolutely delicious food.

Hotel response

Hi Assumpta, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know that you enjoyed your food in HYDE Bar during your stay. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Hotel guest
4-Jan-2022

"Excellent"

"Excellent"

Lovely stay right before Christmas. Such a comfy bed, close to city centre. Doing great checking covid certs and ID and staff were so lovely!

Hotel response

Hi Tara, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. It's very important to us to comply with COVID regulations and restrictions to ensure the safety of our hotel residents and our staff. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind regards, Chloe
Hotel guest
26-Dec-2021

"Excellent"

"Excellent"

I recently stayed at the Forster Court Hotel for 3 nights. We had a wonderful stay. The room we stayed in was so spacious, spotless and the bed was very comfortable. Breakfast each morning was delicious. The Hotel is ideally located, and we got a great rate on parking which again is located right beside the hotel. When we arrived in the Hotel the receptionist on duty was so warm and Friendly. Any of the staff that we met throughout are stay was so friendly in particular the lady that served us dinner on Sunday evening. Thank you to all the Staff for all their help throughout are stay. I would highly recommend the Forster Court Hotel for a city break. Katie & Ciaran

Hotel response

Hi Katie, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Katie Hackett
17-Dec-2021

"Excellent"

"Excellent"

5, very easy room was spotless, reception was very straightforward and helpful between check in and check out I have nothing but praise. Our weekend was just aimed at going to the Christmas markets, the location was ideal! Couldn't be better

Hotel response

Hi Sarah, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here, and that the location was to your liking. I'm glad you enjoyed the Christmas markets. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Hotel guest
15-Dec-2021

"Excellent"

"Very good"

Great location, very nice staff, quiet. Very chic bar adjacent to the lobby. Discount on public parking extremely close.

Hotel response

Hi Alain, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. I'm happy to hear that you could avail of our discount for the local multi-storey carpark. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Hotel guest
15-Dec-2021

"Very good"

"Excellent"

Extremely friendly staff and extremely happy with the way the covid rules were adhered to , felt very safe in Forster court hotel, great hotel, great location, and great food . Sure what more would you want

Hotel response

Hi Caroline, Thank you for taking the time to review your stay at The Forster Court Hotel. I’m delighted to hear that you enjoyed your time here. We pride ourselves in offering outstanding customer service to ensure every guest is catered to and comfortable. It’s fantastic to know our staff and facilities met your expectations. Thank you for your kind words and we hope to welcome you back to The Forster Court Hotel soon! Kind Regards, Chloe
Hotel guest
13-Dec-2021

"Excellent"

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