Booking Conditions

Booking Conditions

For cancellation of your entire group booking, please notify us no later than:

 Rooms Booked Notification Period Required
 3-5 Rooms 10 days prior to arrival
 6-10 Rooms 14 days prior to arrival
 11 Rooms or More 21 Days prior to arrival

Any rooms cancelled within 10 days of arrival will be charged for in full to the card provided at time of booking.

Full payment for the group, along with the security deposit, and rooming list,  is due 10 days prior to arrival. Our reservations team will contact you 10 days before your check in date to make these arrangements.

We would also like to draw your attention to the following hotel policy. Please inform your entire group with regards to the information below: 

A security deposit of €25 per person, up to a maximum of €400 will be required for all group bookings of 3 rooms or more. Please note this is in addition to the bedroom costs and is to be paid in one amount for the group. This security deposit is required 10 days prior to arrival along with full payment for the group. Please note the security deposit will be retained by the hotel in the event of the following:

  • Any member of your party causing any damages to hotel property or other hotel residents property.
  • Any member of your party causing any disturbance/noise issues to other residents.
  • Any other issues arising from your party’s stay with us which are deemed applicable by the Manager on duty.
  • No alcohol is to be consumed on the premises unless purchased from the hotel. This includes guest rooms and common areas.
  • Display of sexual paraphernalia, including items of fancy dress, is not permitted in any of the public areas including reception, bar, restaurant and lobby.
  • Check out is 11.30am.  Late check out up to 2pm can be added for €25 per room. This must be arranged with the reception team.

If no such issues arise, the security deposits will be refunded in full on check out or Monday if it was a credit card payment. Please speak to the manager on duty regarding this requirement on your arrival to the hotel. It is your responsibility as group organiser to inform the other members of your party of our hotel policies above. 

Please do not hesitate to contact our reservations team on 091 564111 if you have any queries.

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3 reasons to stay with us

Situated in the heart of Galway, only a stone's throw from Eyre Square in Galway City Centre, the perfect location for your visit to the city. We're only 2 minutes walk from Galway Train Station and Bus Station. 

HYDE Bar offers premium drinks with a contemporary menu in a vibarant atmosphere, all with a friendly, confident team ready to help make your experience a memorable one.

Car parking is located less than a 3-minute walk from the hotel. We are delighted to offer our hotel residents a discounted car-parking rate, which is conveniently located around the corner from the hotel.

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